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FAQ
Information about Caveo
What does Caveo stand for?
What advantages do I have with Caveo?
How does Caveo earn its money?
How and when can I reach Caveo?
Become a Caveo customer
What is the broker mandate?
What if I already have a broker mandate?
Can I use Caveo's services even if I do not sign the broker mandate?
As a Caveo customer, can I stay with my current insurance company?
How does Caveo receive my insurance information? And how long does it take until this information is available?
Why do I have to provide a signature when registering?
Why do I have to upload a photo of my ID/passport?
I have selected an insurance company with which I have not concluded a contract. How can I remove it again?
How can I terminate the Caveo broker mandate?
Use the Caveo app
How do I take out a new insurance policy or adjust an existing one?
Can I access all my policy information in the app?
Can I also display my partner's insurance policies in my app?
I would like to cancel an insurance policy. How should I proceed?
How can I report a claim?
Your data at Caveo
How can I change my data?
Is my data safe with Caveo?
Who has access to my data?
The Caveo app on your cell phone
How do I install the Caveo app on my cell phone?
On which devices is the app available?
I have a new cell phone number, how can I log in now?
What can I do if my cell phone has been stolen?
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